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TELEPHONE LINES

TELEPHONE LINES

Dear Patients

We know that our phone lines are causing some issues and we are trying to alleviate some of the problems this causing you.  The lines are continually busy throughout the day and despite the staff members working exceptionally hard to answer all of these calls the system is becoming overloaded. 

Whilst we wait for a technical solution could we ask that if your call is in relation to medication we do offer alternative forms of contact.  These methods do not deal with appointment requests.

If you have access to a smartphone or the internet you can email the practice on henrymoore.clinic@nhs.net - this is monitored regularly throughout the day and we will be able to access your requests quickly.

OR

Register for System1 online, this will allow you to request repeat medication and request medication you have had  previously that is  no longer on repeat.

 

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