CURRENTLY OUR ONLINE APPOINTMENT BOOKING AS BEEN SUSPENDED
We apologise for the inconvience of suspending this service but due to the current Covid-19 pandemic it is very important for both patients and staff that we triage and monitor any access to the building. Thank you for your continued co-operation and understanding.
- Our standard appointments are 10 minutes.
- Urgent appointments may be less.
Standard Appointments are offered between:
- Mornings 08:00 – 13:00
- Evenings 13:00 – 17.45
Please check each surgery for start time.
All cases are currently assessed on the day.
As is the case across the country, our surgery is very busy. So to try to be more efficient and hopefully get you assessed more rapidly, our receptionists are trained as care navigators and they may ask you questions to try and determine how best to help you. You will then be contacted by one of the doctors or nurses for an appointment.
In most cases the doctor or nurse will initially telephone you for you consultation. They may also offer a video consultation with your consent. If after your initial contact with the doctor or nurse, you need to have a face to face consultation, they will advise you when this is and how to access the surgery. We are seeing patients for face to face appointments as appropriate, with appropriate safeguards. This is to ensure you and all of our other patients who will be attending are kept safe during this current pandemic and beyond.
If you condition is non urgent you may be asked to call back another day, however if it is URGENT then you will always be contacted by a clinician.
We would ask if it is urgent please try to call the surgery before 11.00am each day.
Some of our services which require face to face appointments are being offered to patients from 7.15am each morning, however these wil be pre-booked for you in advance.