Welcome to our Website!
Engage Consult is an online consultation service. You can use this messaging service to ask for help about a non-emergency medical problem or for general advice from your doctor or other members of the Practice team. By signing up to use this service, you can get advice from the Practice without the need to travel to the surgery or ring on the phone. Engage Consult can be used from any mobile phone, tablet or computer. Click on the image below to sign up.
CLICK HERE: How to sign up for Online Consultations with your GP Practice.
CLICK HERE: How to send a message to your GP Practice using Engage Consult.
Our Wellness Library
We now have a wellness library in Henry Moore Clinic. There are books and magazines to read packed with self-help information. Some can be taken on loan from our library. Please ask Reception for more information.
Easter 2020 opening MESSAGE
We will still be here for you over Easter. The practice will be open on both Good Friday (April 10) and Easter Monday (April 13).
Phone lines will be open from 8am until 6pm to ensure that any urgent needs can be responded to by an appropriate practice clinician.
Please do remember you should not attend the practice without an appointment, as you will not be seen.
If you need to contact us, please do so by ringing the normal practice telephone number.
For the rest of the weekend, the extended hours 'GP Care Wakefield' service is running as usual between 9am and 3pm. To access the service, patients should ring the usual practice number to be redirected to a trained clinician who can assess their issue and arrange a telephone consultation, or appointment locally, if needed.
As you will be able to appreciate, this is an unprecedented time where our staff are extremely busy. Your cooperation, understanding and patience are therefore greatly appreciated.
For the latest advice and information about coronavirus, please visit: https://www.nhs.uk/conditions/coronavirus-covid-19/
How GP practices in Wakefield will be working to tackle coronavirus
The ongoing coronavirus pandemic has put an increased demand on primary care services in Wakefield.
As a result of this, and in line with this week’s government’s guidelines about staying at home to stop the spread of the virus, patients should not attend their GP surgery without an appointment and should make contact by telephone – but only when necessary.
If you do have a confirmed face-to-face appointment with a clinician, you may be asked to see them at a neighbouring GP practice to the one you would usually attend.
This is because some practices will be closed or reorganising themselves to effectively cope with increased demand and suspected coronavirus (COVID-19) patients.
These changes will begin to take effect from Tuesday 31 March.
The location at which you will be seen will always be communicated to you by your clinical team who you will always be able to contact via your usual GP practice number.
As you will be able to appreciate, this is an unprecedented time so your cooperation, understanding and patience are greatly appreciated. Please continue to keep up to date with the latest advice around coronavirus on the NHS website: https://www.nhs.uk/conditions/coronavirus-covid-19/
IN YOUR PRACTICE
Due to the ongoing situation with Coronavirus we are taking measures in line with guidance shared by NHS England and Public Health authorities to minimise risks associated with the virus. In order to protect our patients and staff we are asking our patients to support us with this.
What does is mean for you? If you have a continuous cough, and/or a temperature of 37.8 or higher please stay at home for 7 days - for further information www.nhs.uk/coronavirus or click
During this time if you have any other medical needs please contact the surgery by telephone and your needs will be assessed- this may lead to a face to face consultation if needed
CHANGES WE HAVE MADE
In the exceptionally challenging times that we are currently facing with Corona Virus, we are making some changes in order to be able to protect our patients and our staff.
The Henry Moore Clinic is still open from 8am-6.30pm every day Monday to Friday. Currently there is not enough clinical staff to open the Fryston Road Surgery for patients. However there is an admin team at the site and they will be happy to help you with any queries and they will be able to deal with your prescription requests. You can reach them on 01977 552109.
When coming to the HENRY MOORE CLINIC
- Use the buzzer and your query will be dealt with as this will be manned by a member of our staff.
- You order your prescription please call 01977 552109 or alternatively to our email email@example.com. Please provide details of your nominated pharmacy so this can be sent electronically.
- If you require to be seen you will be asked to confirm your telephone number and a GP will call you and either offer you a face to face appointment or provide you with a telephone consultation.
- Do not enter the building if you have symptoms of high temperature, fever, cough – this is for your safety as well as others
- Do not enter the building, unless, you have been invited by the GP or if you have any underlying long term conditions, such as asthma, diabetes, COPD or other respiratory illness.
- All non- essential work is currently postponed to help us deal with the current situation.
We will continue to do our absolute best for patients and ask for your patience during this difficult period for us all.
If you know someone who lives alone or is vulnerable please do try to check on them or help them out.
We are encouraging all patients to follow us on Facebook as we will be regularly posting updates.
Zero Tolerance Policy
The Practice fully supports the NHS policy on zero tolerance
Anyone who verbally or physically abuses staff in any way will be removed from the Practice list
Any comments we see on social media sites, for example, Facebook and Twitter will be seen as a breach of our Zero Tolerance Policy and you may be removed from the Practice list
In extreme cases we will involve the Police
GP CARE WAKEFIELD is an extended hours service owned by all Wakefield GP Practices to cover the entire population of the Wakefield District when the surgery closes.
1800 – 2200 Monday to Friday.
0900 – 1500 Saturdays, Sundays and Bank Holidays.
Telephones will be automatically diverted during operating hours. Outside of these times please telephone 111 or ring back during normal surgery hours if your need is not urgent.
Following triage of your problem, if deemed appropriate the service will offer you a GP appointment at Trinity Medical Centre or Pontefract General Infirmary.
There needs to be shared consent in place for the service to be able to provide safe care therefore please ensure you give explicit record sharing consent when accepting an appointment with the service. Patients who prefer not to give shared consent cannot access this service.
The service is not available for routine matters such as repeat prescriptions.
Routine care by HCA/Nurse
In addition to the above, during 6pm & 8pm Monday to Friday, and 9am & 1pm on Saturday’s, Sunday’s and Bank Holiday’s, patients can be seen for routine annual review of Heart Disease, Diabetes, COPD, Asthma & Stroke but only if you are well controlled and your condition is stable. Other routine nurse care includes:
Routine ECG (not chest pain)
Review of contraception pill
Repeat depo injection
Removal of sutures and clips
For more information, please ask at reception.
NEW SERVICE AT PONTEFRACT HOSPITAL
Pontefract Hospital becomes an Urgent Treatment Centre (UTC) from April 9th 2018. This service is non-life threatening illness or injury 24 hours a day and 7 days a week.
They can help you with:
Stains, sprains and suspected broken bones
Minor Head Injuries
Cuts and Grazes
Bites and Stings
Minor Scalds and Burns
Ear and throat infections
Skin infections and Rashes
Coughs and Colds
Feverish illness in adults
Feverish illness in children
Vomiting and Diarrhoea
All staff in GP surgeries across the Wakefield District Clinical Commissioning Group take part in a series of half day sessions once a month on a Wednesday afternoon to enable the provision of staff training. This includes all GP’s, Nurses and Administration staff.
As we are fully committed to the training of all our staff your surgery will start taking part in the monthly training sessions. This is to help improve our skills in providing efficient patient care in all areas. The next training day will be on:
THIS HAS BEEN CANCELLED
The surgeries will close at 12 noon. If you require a GP urgently please telephone the surgery and you will be directed on how to access urgent care.
STAFF TRAINING FOR THIS DATE HAS BEEN CANCELLED FOR DATE AND THE SURGERY WILL BE OPEN AS USUAL DUE TO THE CORONA VIRUS ALERT
The practice is using TEXT REMINDER service for our booked appointments. We will assume consent unless you tell us otherwise. If you wish to receive reminders please ensure your mobile details at the practice are up to date.
See our Facebook page for further announcements and useful information!
Visit us on Facebook
*Over the internet on the Practice website - SEE INSTRUCTION BELOW
Secure email to: firstname.lastname@example.org
Telephone 01977 552109
*If you would like to register to use the internet to place your orders please speak to the receptionist to arrange a password for you.
Practice Repeat Prescription Ordering Policy
The practice no longer accepts repeat prescription requests from pharmacies on behalf of patients. We are aware that the online pharmacy, ‘Pharmacy 2U’ is currently mailing Wakefield residents advising of the services that they can provide. Please note that our policy also applies to Pharmacy 2U and therefore if you choose to nominate Pharmacy 2U to dispense your medicines, you will still need to order your own prescription from the surgery.
All pharmacies are still able to collect your repeat prescription from the surgery once it has been processed and deliver your medicines to you if they offer these services.
Please be assured that the practice has not provided Pharmacy 2U with your details and that we are not affiliated to them in any way.
We would like to inform patients that ALL CALLS ARE NOW RECORDED FOR TRAINING PURPOSES.
Patient Participation Group
If you are interested in joining the group please leave your details at reception and we will contact you with the dates of the meetings.
WE ARE REGISTERED WITH THE SAFER PLACES SCHEME AND WE ARE WORKING TOWARDS BECOMING DEMENTIA FRIENDLY.
(Site updated 08/04/2020)